1. Applications can be grouped into general use software or industry specific software. What is example of industry specific software?
| an educational tool |
| presentation |
| spreadsheet |
| word processing |
| database management |
2. What characteristic of word processing software would make it a local application?
| The application is shared between users. |
| The software is stored on the local hard drive. |
| The software is accessible through a web page. |
| The software has the ability to manipulate text and graphics. |
3. Which three terms describe different types of computers?
| operating system, network, desktop |
| laptop, desktop, Windows |
| laptop, desktop, mainframe |
| network, desktop, mainframe |
| laptop, desktop, mainframe |
| operating system, Windows, Linux |
4. What are two benefits of connecting a laptop computer to a docking station?
| Mobility is increased and less power is required. |
| Mobility is increased and an external monitor can be used. |
| An external monitor can be used and more wireless security options are available. |
| More wireless security options are available and alternate connectivity options may be available. |
| Alternate connectivity options may be available and an external monitor can be used. |
5. Why do servers often contain duplicate or redundant parts?
| Servers require more power and thus require more components. |
| Servers should be accessible at all times. |
| Servers can be designed as standalone towers or rack mounted. |
| Servers are required by networking standards to have duplicate parts. |
6. What measurement is commonly associated with computer processing speed?
| bits |
| pixels |
| hertz |
| bytes |
7. What are two advantages of purchasing a preassembled computer?
| usually a lower cost and exact components may be specified |
| usually a lower cost and extended waiting period for assembly |
| extended waiting period for assembly and adequate for performing most general applications |
| adequate for performing most general applications and usually a lower cost |
| suited for customers with special needs and exact components may be specified |
8. A user plans to run multiple applications simultaneously on a computer. Which computer component is essential to accomplish this?
| RAM |
| NIC |
| Video Card |
| Sound Card |
| Storage Device |
9. Which adapter enables a computer system to exchange information with other systems on a local network?
| Video Card |
| Sound Card |
| Modem Card |
| Network Interface Card |
10. What is the main storage drive used by servers, desktops, and laptops?
| tape drive |
| hard drive |
| optical drive (DVD) |
| floppy disk drive |
11. Which component is designed to remove high-voltage spikes and surges from a power line so that they do not damage a computer system?
| CPU |
| surge suppressor |
| motherboard |
| hard drive |
12. What two functions does a UPS provide that a surge protector does not?
| It protects the computer from voltage surges and it provides backup power from an internal battery. |
| It protects the computer from voltage surges and it protects the computer from sudden voltage spikes. |
| It provides backup power from an internal battery and it gives the user time to safely shut down the computer if the power fails. |
| It protects the computer from sudden voltage spikes and it gives the user time to phone the electrical company. |
| It provides backup power through a generator provided by the wall outlet and it gives the user time to phone the electrical company. |
13. Which computer component is considered the nerve center of the computer system and is responsible for processing all of the data within the machine?
| RAM |
| CPU |
| Video Card |
| Sound Card |
| Operating System |
14. What can be used to prevent electrostatic discharge (ESD)?
| dry and non humid conditions |
| carpeted floor |
| grounding strap |
| uncluttered work space |
15. Because of the potentially dangerous voltage levels, which two devices should you not open unless you have been specifically trained to work on them?
| mouse and power supply |
| hard drive and monitor |
| microprocessor and keyboard |
| monitor and power supply |
| hard drive and power supply |
16. In newer operating systems, how are system resources assigned by default when components are installed?
| manually assigned by the operating system |
| manually assigned by the administrator |
| statically assigned by the component to a preset resource |
| dynamically assigned between the component and the operating system |
17. A user reports that a peripheral device that was installed correctly last week has not been functioning since the PC was booted today. All other PC functions are working properly. What are three things a service technician should do to solve the problem?
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18. Which two steps should be performed when installing a peripheral device?
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19. How is a server different from a workstation computer?
| The server works as a standalone computer. |
| The server provides services to clients. |
| The workstation has fewer applications installed. |
| The workstation has more users who attach to it. |
20. Administrators at a multicampus college need access to their schedules wherever the administrators go. Which computing device would be the most appropriate?
| PDA |
| Laptop |
| Desktop |
| Mainframe |
| Gaming Device |
21. How many unique values are possible using a single binary digit?
| 1 |
| 2 |
| 255 |
| 256 |
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